Semper Fi!
Giving a 5 star for the great waitress, Ellie we had this time. She was attentive and efficient even though she was very busy. The manager told us it would be a while, but he obviously didn't know her, it didn't really know what was going on. Best waitress ever!
Food so so, food was warm, had been sitting under heat lamp. This with out a doubt the slowest service I have ever witnessed. The cashier was the busboy, cashier and host. We waited 10 minutes to be seated, with open tables. There were people trying to cash out with no one to take their money. Everyone was looking around for some help.
Food preparation is right on the "menu" and IF...there is a problem...the correction is made quickly and with a smile and apology!
P.S. On Veterans Day...this Veteran was felt like I received the "Welcome Home" at this Perkins that I did not receive when I came home in 1968 from Nam!
Of all the THREE (3) Perkins in Rapid City and given my experience with all three...PICK THIS ONE...PICK THIS ONE! Nothing personal per employees...just my evaluation of a particular Perkins that stands ABOVE all others in this area.
Thought first time there was bad second time was worst no customer service and they can't get your order right or they forget half of your food
Out of a rating of 1-10... I give THIS Perkins an 11 (ELEVEN) !!! I have never been in a Perkins that had the friendliest, attentive and PROFESSIONAL waitresses! AND...the manager Amanda is one of the few hands on supportive managers I have seen in a long time at a Perkins or anywhere else for that matter. Outstanding job working with and training her employees!
We waited a half hour for our food, I asked how long, the waitress said we were close, we waited another 10 minutes. I heard several harsh comments from customers about the service. It was convient, as we were at an ajioning hotel. The owners should be ashamed of running a place like this. I left and my wife waited 5 more minutes for the check. The waitress was a snot. No tip for you. I would suspect no tip from others as well. Several people walked out because they had to wait. This is a tourist trap!!!!!
The food was amazing and arrived quickly. The server was friendly even if she wasn't around as often. Price is great for what you get. The location is nice but wish there was another road in that connects with the nearby traffic light as trying to take a left off the service Rd back onto Elk Vale can be difficult at times of the day.
Perkins Restaurant Bakery is a US Restaurant based in Rapid City, South Dakota. Perkins Restaurant Bakery is located at 1300 N Elk Vale Rd, Rapid City, SD 57703, USA.
Please contact with Perkins Restaurant Bakery using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Perkins Restaurant Bakery opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Restaurant in Rapid City