Food was good. Worth the hr wait when the place was empty probably not? We had one server take our drink order, another server take our food order, and finally the guy who was our server pick up our menus. He did not once offer to refil our drinks. We had to ask twice to refil the other half of our table drinks. Just seemed very unorganized.
I recommend this location and I recommend the To-Go Guy / server extraordinaire, Alex. Be sure to tip him well.
A date night where we enjoyed wonderful salads (try the honey lime vinegrette) and chicken fajitas from the 2/$22 menu. The wait staff was very attentive, especially our waiter, Johnny. We will certainly return.
Appetizer: I love Chilis. Chilis is our favorite go-to restaurant. It's good food, pretty cheap, and they have a great variety of options that I skim when ordering, while ultimately always ordering the same thing - chicken tex mex bowl with extra chipotle sauce and avocado! (I'm a millennial, of course I love extra avo.)
Good job on Chilis for putting the handsome and positive employee on greeter/to-go duty. Attraction definitely sells. He very quickly fixed my order with fresh waffles (not for me because chicken and waffles is weird) before I exited the flooded eatery. I should have tipped him more.. Ask for Alex, The To-Go Guy.
Alex, referred to as the To-Go Guy by some colleagues that I spoke to, was ahhhh-mazing. The poor dude was "thrown to the wolves," as the night grew busier than they had expected. He was on To-Go Guy duty while also serving nearby tables. While this seems like a job minuscule to those who haven't worked in the food industry (including myself), I praise this man! He was keeping track of orders, receipts, constant calling out for help by customers and coworkers, all the while trying to perfect my order that their cook messed up. No biggie, I wasn't in a rush. I was watching the Heisman trophy awarding.
Main course: Tonight, we didn't feel like cooking and I had been across the street at the gym and was super hungry after an hour of squats and calve raising; So I texted my boyfriend and had the usual 5 minute back and forth conversation of "what do you want for dinner?," "I don't know, what do you want?," blah blah blah, etc. I decided on Chilis. I ordered online while cringing in a full split and stretching as the beefy man with his stringer was glancing over my shoulder probably cringing about my food choices (most likely because I was ordering food while at the gym) for my babe; he's a steak and potatoes kinda guy. Anyway, fast forward 30 minutes as I'm sitting on the bench waiting for our order, I can't help but overhear the conversations going on around. Am I nosy? Or just observant? The world will never know.
Dessert: In all, my experience tonight was interesting and quite uplifting! Alex maintained a great and positive attitude the entire evening that I spent there and I'm sure he will be treating himself to some well deserved Jack and coke, tonight.
Our waitress had a huge hickey and a huge attitude. We tried to pay our waitress and she made us pay on the tablet so she could go back to her friends. The tablet wasnt working so we had to yell at her across the room to pay our bill. My wife asked for an extra plate and some more salsa and she said you mean you want salsa on a plate very rudely. The food was great but could use some better staff that likes their jobs and isn't complaining about how slow it is when they can't even keep drinks on the table as it is.
This is one of my favorite places to eat when we go out to dinner. Service is always friendly and we get our food in a decent time. The food is always great with no complaints. I absolutely love their chips and salsa. I have dined in and ordered take out with no complaints for either!
TLDR; Positive and attractive to-go guy Alex. Grumpy bad eyebrow server lady. Happy customer!
Except, one server stood out to me. She seemed to have been working there for a while as she was well versed in serving etiquette. (But definitely not eyebrow makeup etiquette. If you're reading this girly, watch some Jaclyn Hill or Bretman Rocks makeup tutorials.) Maybe she was having a bad night, I don't know. But if your attitude can't improve, your eyebrows can! I digress with the recommendation, to each their own with makeup. Anyway, she was being pretty bossy to my dude Alex, here. He had his own list of work to keep track of and she kept calling out his tiny mistakes. That is not teamwork - teamwork is the two, young bus-boys there singing along to Can't Feel My Face while cleaning their table that this ill-fated family with a crying baby would eventually occupy.
Chili S Grill Bar is a US Restaurant based in Rapid City, South Dakota. Chili S Grill Bar is located at 2125 Haines Ave, Rapid City, SD 57701, USA.
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