Terrible customer service. Long wait and very rude.
food's not fast at all be prepared to wait up to 15 20 minutes for order. I know thats not long but its fast food and i go there when im in a hurry.
I was craving a delicious mushroom and swiss burger, passing through Rapid City. I stopped with the family first at a Hardees at the other end of town. They had no public restrooms. We were the only people there and waited at the counter for 5 minutes without being helped, so we left. We drove to the next Hardees. We were helped right away but it took 20 plus minutes to get our order. They were not even busy. I did a quick burger count on the way out and it looked good. We get to the car add start driving away. I was the last to start eating after passing out everyone else's food. I opened the fancy box that my mushroom and swiss should have been in. It was a cheeseburger. I was very disappointed. That was the whole reason for stopping and wasting all that time. At this point I have forgotten how good those burgers are and really have no reason to ever go there again.
The employees were very friendly and helpful! They went the extra mile to make it extra special for my granddaughter.
Crappy service, food is overcooked. Used to be good, i dont know what happened went down hill real fast.
Hardee S is a US Restaurant based in Rapid City, South Dakota. Hardee S is located at 1001 E North St, Rapid City, SD 57701, USA.
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