I went to Budget and tried to rent a car, because I didn't have a major credit card they would not rent to me. I feel this is some type of discrimination for those who don't want to have a credit card with a balance. A debit card is just as good as money is readily available.
Horrible experience. The car was great but the staff and management was less than proffessional. They will try to trick you, nickle and dime you for every second as well as get you to pay for extra services you dont need at extreme high rates. Be cautious coming here or just avoid the headaches and go to another location and/or company.
If anyone needs a car please see BLACK HILLS CAR RENTALS, 1600 E Hwy 44 in Rapid City
I checked all major rentals and they said the same, we need a major credit card. So my last stop was Black Hills Car Rentals, no questions asked they took my debit card and within 15 minutes I had a really nice car to drive and they are a life saver.
The people were so friendly here and gave me a good rate to upgrade from economy to an SUV so I took it. Suggestion: if planning any Black Hills excursions is better to get a vehicle with a more powerful engine. We had 4 in our family with luggage and we were honestly just looking for a good rental rate and the compact fit the bill. However, when we arrived we were offered to upgrade for an additional $15 for a smaller SUV and we were happy with the selection. They did try to sell us everything they offer but we checked with our insurance prior and my agent told me not to worry. I will also add the gentleman who helped us was very professional and knew the area very well. Very happy with our trip and with Budget Rent a Car at the Rapid Regional Airport.
Hope you don't need help with.a flat tire. Their attitude was that we are on our own. Get it fixed yourself, and they MAY consider reimbursing me. Unwilling to swap for a new car. Real nice folks, eh? Stuck in Rapid City with a baby spare on my car.
My personal car broke down in Rapid City and I live in Aberdeen. The garage said it needed a part and would not be here for 2 days. I needed to get my family home to school and myself to work.
Budget Car Rental is a US Car Rental based in Rapid City, South Dakota. Budget Car Rental is located at 4550 Terminal Road, Suite 116, Rapid City Regional Airport, Rapid City, SD 57703, USA.
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