So nice to find a company that knows customer service.
I visit Wood Stock Supply every time I'm out in Rapid. They let you browse the stacks, you can buy small quantities, and the selection and variety is incredible, from North American hardwoods to exotics. Most important of all to me, they still sell small quantities to the little guy, the home shop craftsman. None of the Sioux Falls area hardwood suppliers will do that anymore, none of them. Wood Stock Supply is great, and they beat high-priced hobby stores like Rockler and Woodcraft by a mile.
Outstanding service. Not only did they have hard to find parts, but went out of their way to ensure I was happy. I picked a shipping method that was overpriced. They changed my order and refunded the difference without me even knowing. AWESOME..
The service at woodstock supply is top notch. The staff is very knowledgable and you cannot beat the prices.
5 star experience. Customer service was great and product came well-packaged and on-time. Will purchase again.
Not a good experience this time. I have used this place 8-10 times. Never again. I drive 2 hrs one way to buy wood from them. They have never been particularly friendly or helpful but I have always put up with it, you know 'support local businesses'. Well I have never had a problem having them cut anything I need. Now they won't cut unless its an exotic. I needed 4 ft of birds eye maple and 3 ft of mahogany (exotic) nope they wouldn't cut it. These were out of 16' pieces, leaving them plenty to sell. I was pissed. I was going to buy a couple of $100 in wood. I guess I will get it somewhere else. Lost me as a customer, and I will be sure to tell as many people as I can about this lame place.
Wood Stock Supply is a US Hardware Store based in Rapid City, South Dakota. Wood Stock Supply is located at 4705 S Interstate 90 Service Rd, Rapid City, SD 57703, USA.
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