Need to hire people who actually know verizon phones and there's error codes and what this same that does.. not guessing and jus making up anything to justify a solution and really need to quit lying to ur customers and tell them all bout that little fine print to and over charging...
If your phone breaks under warranty they do nothing to help. A 1-800 number is no help to me at all when my job depends on me having a reliable phone. If you need a service provider that stands by the hardware they sell this is not the place for you. Why am I paying more for service though a big name brand with retail stores if customer service is just as bad as a prepay company?!
Knowledgeable and very helpful. Friendly service.
This Verizon store is one of the worst I've ever visited. I travel A LOT. Some of the more senior staff do everything possible to take care of you fast and friendly. The management, however, is very "snotty, slovenly, unprofessional and ill-equipped" are generous descriptors for the manager here. They do NOT allow service animals. The lady in charge acted like she was going to pee her ants when I took my dog in and they called the police. It was a ridiculous, dramatic display and they subjected themselves to a law-suit by refusing service to me because of my service dog. They stated, "we can refuse service to ANYONE". Not on the basis of an ADA protected group sweetie. LOL. Verizon does NOT train their staff, apparently, in the law regarding service animals.
Angie was AWESOME.... Came in with a problem and it was resolved quickly and very effectively. And it was very economical and was in and out.
Verizon is a US Store based in Rapid City, South Dakota. Verizon is located at 725 Omaha St, Rapid City, SD 57701, USA.
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