Place is ridiculous! Called yesterday to schedule an appointment, they told me to call back at 7:30 the next day. Call at 7:30 this morning- woman answers and says that the appointment line isn't open till 8 AM. Since I wasn't born yesterday, I called back 5 mins later and a man answered. I asked to schedule an appointment, and he transferred me right over. I got the last remaining appointment of the day. IN 5 MINUTES THEY WERE ALL GONE BECAUSE THAT WOMAN DELIBERATELY AND MALICIOUSLY GAVE FALSE INFORMATION. I just can't BELIEVE the staff here sometimes, some are SO LAZY. You're getting paid to do a JOB, so WORK. Burgers at McDonald's don't get made on their own, do they? Why do some of these people think that patients are worth less time and patience than a fast food employee can give?? Just glad the guy transferred me to the appointment line. I want to let the woman know, I know how hard it is to PRESS ONE BUTTON, THEN ANOTHER, AND MAYBE ANOTHER. Hopefully in the future, she actually does her goddamn job
good patient care
It's very clear that the mental health department doesn't give two craps about their patients. I can never get directly to a person through the phone, only their answering service. It's no wonder why there is a suicide epidemic with the Natives, no one takes our mental health seriously. There hasn't been an actual psychiatrist staffed in years. It's clear that the people who work here only do so because they couldn't get work with the white people. It seems there are only 4 people who genuinely care who work there.
Couldn't get through to ER I wouldnt want to allow myself to be a guinea pig for the government....I have a bad knee and don't like pills but they told me it was all in my head and tries to give me an antidepressant..This place sucks
Made a chart yesterday, called today and they LOST my chart. Not to mention I was transferred over to three different people and had to repeat my problem till one of the workers recognized my voice. I think the people that work there should take their job serious! How hard can it be???
Sioux San Hospital is a US Hospital based in Rapid City, South Dakota. Sioux San Hospital is located at 3200 Canyon Lake Dr, Rapid City, SD 57702, USA.
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