This was my second time having an eye exam there.
Thanks for taking care of my family.
The staff where polite and helpful. The issue is I had my initial appointment with them scheduled for 130 in the afternoon. I didn't see the doctor until two. I can understand five or ten minutes but 30 not at all. My second appointment was scheduled at 115 in the afternoon and I didn't see the doctor until 215. That is a little ridiculous. What is the point of scheduling appointment then. My next complaint is I ordered contacts from them and they told me 7 to 10 business days. I am sitting at 14 business days and still have not received my contacts. I call them and they say they haven't came in and can't tell me where there at.
I have seen both Doctors and was equally impressed.
They answered all my questions and concerns.
Friendly staff, great pricing and frame selection. I loved the atmosphere on my visits!
on the plus side great selection of frames. Pleased with eye exam. Their new location is very nice. Just need to be more organized and more help at front desk.
I look forward to seeing you all again.
the staff is very polite and prices are good i always leave getting more than i expected
appeared to be short on employees. check out person seemed confused on the computer system. did not review available options for eyeglass lenses.
Pillen Optical is a US Health facility based in Rapid City, South Dakota. Pillen Optical is located at 409 Kansas City St, Rapid City, SD 57701, USA.
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