They let most of are order get cold while they waited for one item to cook. Not impressed, negative 2 rating.
Come on guys, I've worked in the fast food industry for a long time. I was once a manager myself. I know very well that you have a list of foods that shouldn't be fried with other foods. Also you're required to use different tongs for each food. If you fry certain foods together you'll cause cross conamination , you can get people sick and or cause alergic reactions. My Cinnabons were so freaking spicy my family coughed so bad. I called and I was told it's becuase they fry the chicken chalupa chips w/ the cinnabons. Nothing was done about this . Also had lettuce in my box, how? I couldn't tell ya.
It's a taco bell. That says it all.. Taco Bell is great for cheap fast filling meal.
I am not pleased at all how my boyfriend and I were treated by your manager Lisa. She was very rude and had a horrible combative attitude. We tried bringing our concern to her about another visit that our food was messed up. The manager I had spoke to that day, sadly I didn't get his name. He only took down my boyfriends name upon his request told me to come in when I am able to receive the two free meals that was suppose to be replace. He never told us that we had to provide our address. He insisted on us giving a contact name so he could write it down. He told us to just go through drive thru and tell them our name that he had written down for us. Lisa didn't show she even cared about our concern or show interest in explaining their whole policy of messed up orders. She came back rude when I had explained what we were told. She had stated that we should of got it that night or they would of sent us coupons in the mail. Kind of hard to get coupons the night I had talked to the manager due to him advising we needed to provide our address so they could send something in the mail. We go to this location a lot and seem to not get the best customer service that we should.This is very unprofessional as a business in my eyes. If you have a set policy all the managers should be following it correctly so this kind of stuff doesn't happen to other customers.
Sper busy but I got my food pretty fast and the employees were friendly.
Taco Bell is a US Meal Takeaway based in Rapid City, South Dakota. Taco Bell is located at 902 E North St, Rapid City, SD 57701, USA.
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