Worst customer service ever. Sandy is the rudest person I have ever spoke to in a professional setting. She even huffed at me several times and I could tell by her voice she didn't want to talk to me. She acted like everything I was asking was not her problem and even hung up on me. I will never do business with them again! Thanks for making this last week hell!!
The ladies in here are great, very pleasant to deal with and will work hard for you. They don't write the loan agreement personally or make up the criteria. If there's a way they will find it to help you. THANKS ONE MAIN!!!
December 5th, 2018. I received a letter that said because I was a valid customer and had my loan for two years that I was guaranteed an increase that would give me some extra spending money should I rewrite my loan. I called and did what the letter asked. To my surprise I was turned down. Said I didn't make enough money, funny I made enough when I got the loan the first time. I'm in the same job, make more now then when I first got the loan, they pull the payment directly out of my checking account, never been late on one payment, they even told me I have good credit. This company and employees are truly a joke. I have a couple more years till they are paid off. Can honestly say, I will never go back to them. Anyone thinking about them, please think twice. I wished I had.
Onemain Financial is a US Finance company based in Rapid City, South Dakota. Onemain Financial is located at 1301 W Omaha St #103, Rapid City, SD 57701, USA.
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